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Shipping & Delivery Policy


All orders are fulfilled and delivered from:

Rockland Kosher
27 Orchard St.
Monsey NY 10952
855-R-KOSHER / 855-756-7437


Product Prices


The online order confirmation will include an estimated total. Your final order total amount will be calculated and charged by Rockland Kosher supermarket . The final total depends on products availability and weighted products exact weight.

General Shipping Info


We ship nationwide with UPS. We pack your order with Dry Ice and Cushioning.

The estimated UPS shipping charge is calculated based on your location and shipping option selection during online order placing. The exact shipping charge will be calculated during the order processing in the store. It will be based on the exact weight of your order.

In addition to UPS shipping fees, we charge $5.00 service fee for processing shipping orders.

Minimum order amount is $40.

Place your order before 2:00 PM, your order should be shipped same day.

Customers who would like to request a signature, will need to write it the order special instructions and we will charge additional $5 for the service, (if it’s not requested we could not take responsibility if it’s stolen).
We do not ship to APO and FPO.

Shipping of Perishable Orders


Perishable and frozen products can only go up to 2 days of shipping in transit. That is why you can choose between UPS Air 1 day and UPS Air 2 days shipping for perishable and frozen products. We ship perishable and frozen on MON - WED, to make sure it arrives before the weekend and does not remain in transit over 2 days. If you order has any perishable products, the whole order becomes perishable. Our checkout process will determine if your orders has perishable products and provide the appropriate shipping options.

Shipping of Non-Perishable Orders


Non-Perishable orders can be shipped UPS Ground and UPS Air 2 days. We ship non-perishable orders on MON - THU.

Out of Stock Options


You will be given ‘Out of Stock’ options during the checkout. You can select ‘Substitute/Do not Substitute’ with similar products and the option to be called with questions. We will contact you by phone with Out of Stock questions based on your preference. Make sure to provide the best phone number to be reached during business hours.

For products that can be in different colors, you need to specify the color you request in Item Note. Otherwise we will send any color.

Local Truck Delivery


We Deliver daily to Monsey area in Rockland County of New York state. This area includes Monsey, Spring Valley, Suffren, Airmont, Chestnut Ridge, Wesley Hills, Forshay, New Hampstead, Pomona, New Square, Nanuet.

If you are in the local delivery zone, you will be given an option for the local delivery during the checkout.

For Monsey Area deliveries we charge $4.95 service fee, minimum order is $40.

Same-day orders should be placed:

Sun, Mon, Tue by 4:00 PM
Wed, Thu by 1:00 PM
Fri by 11:00 AM


In-Store Pickup



For In-Store pickup we charge $4.95 service fee, minimum order is $40.

Same-day In-Store Pickup orders should be placed:

Sun, Mon, Tue by 4:00 PM
Wed, Thu by 1:00 PM
Fri by 11:00 AM


You can request the time of your pick-up in Delivery Instructions of your order. Please allow up to 5 h​ours to collect and check out items.

Return Policy


Our goal is to ensure your complete satisfaction! If, for whatever reason, you are dissatisfied with your purchase, you can return any unopened products, within 5 days of purchase, with your Receipt.
Sorry we cannot accept any returns on ELECTRONICS, SEASONAL or any OPENED products.

Rockland Kosher Store Hours


Sunday 6:45 AM - 11:00 PM
Monday 6:30 AM - 11:00 PM
Tuesday 6:30 AM - 11:00 PM
Wednesday 6:30 AM - 12:00 AM
Thursday 6:30 AM - 1:00 AM
Friday 6:30 AM - 2 hours before Shabbos
Saturday Closed